This page explains how the Say Home Service platform works, what we commit to, and where our responsibility ends. Please read it before scheduling a visit.
We connect you with verified professionals for electrical repairs, plumbing, painting, furniture assembly, and preventive maintenance. When you book a visit, you agree to provide safe access to the work area and to share accurate information about the task. If the job turns out to be significantly different from what was described, the professional may need to pause and give you a revised estimate before continuing.
We handle the scheduling, the transparent budget per service type, and the follow-up on execution. The professional is responsible for the quality of the work itself. We do not supervise the technician's every move, but we do track the visit status and are available if something goes wrong.
Our liability is limited to the value of the service you paid for. We are not responsible for damages that result from incorrect information you provided, from pre-existing conditions in your home, or from force majeure. We also do not cover issues caused by the misuse of appliances or by changes you make after the service is completed.
We may update these terms from time to time. If a change affects your rights, we will notify you through the contact information you provided. Continued use of the platform after a change means you accept the new terms. You can stop using the service at any time, but you are still responsible for any scheduled visits that have already been confirmed.
For legal questions about these terms, contact us at info@sayhomeservice.com or call (71) 2355-7717.